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FREQUENTLY ASKED QUESTIONS
Do you have any questions, suggestions or you need help ?
Please write to us at contact@citizenartistskids.com We will get back to you as soon as possible!
In the meantime please search below, the answers to all of your questions might be here!
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How often do you release a new opera?We are aiming at offering a new opera every 3 months.
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How does it work?Petite Opera House is a platform designed to bring the magic of opera to young children. Our Operas are suitable for children aged 6 and up. Our Operas are divided into parts followed by interactive quizzes to enhance general knowledge and educational audio features. Please read more information here
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How do I find out which operas are available to purchase?Go to our 'Our Operas page to find out what operas we'll be featuring.
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What age group is it for?Our operas have been produced for children aged 6 and up.
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What is the difference between the membership and a onetime purchase of an opera?The membership gives you access to all the content of our website for the time your membership is running. Once the membership is over, you won't be able to access the content of our website anymore. Each opera bought as a single purchase, are yours. The access is unlimited. You just need to log on to your account.
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Do you have a free trial?We have a free trial for 7 days if you choose to subscribe to our monthly membership. Otherwise, for each opera individually purchased there is no free trial.
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Do I need to register in order to make a purchase?Yes, to complete your order and go ahead with your payment you must create an account. This will allow you to find your subscription and account details.
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What should I do if my purchase is a gift?Please contact us at contact@citizenartistskids.com
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How can I login to my account?If you have already registered, you can login to your account by clicking on “Login” found on the bar at the top right.
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Can I cancel my susbcription?You can cancel your subscription anytime but your subscription will remain active until the end of your current billing period.
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How can I use my discount code?You can use your discount code by applying it at the checkout.
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Can I use more than one discount code at a time?You can only apply one discount code to each order.
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How can I cancel my subscription to the newsletter and other emails?Your subscription can be cancelled at any time. At the bottom of each email sent from us you will find a link at the bottom to unsubscribe. Please click on it and you will be redirected to a page where you can choose to unsubscribe from our mailing list.
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Is it free to sign-up for the newsletter and to register interest?Yes of course it is! Subscribing to our newsletter and registering interest is free and allows you to stay up-to-date and to receive discount codes and useful information about our Operas and Family events, as well as exclusive content.
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